Cross Trained Associate
Core
Deliver friendly customer service, assist customers in locating products, and manage store operations including checkout, merchandising, and custom framing production.
Role type
Retail associate (cross-trained in custom framing)
Builds
In-store customer experiences, stocked shelves, and custom framing products
Domain
Retail / Arts & Crafts
Deliverable
product features
Required skills
Customer service, cash handling, merchandising, truck unloading, BOPIS/SFS processes, shrink reduction, safety compliance, custom framing production
Responsibilities
Help customers shop and locate products, execute fast and friendly checkout, engage customers on rewards programs, assist with Buy Online Pickup in Store and Ship From Store, participate in truck unloading and stocking, maintain store recovery and planograms, support shrink and safety programs, perform custom framing selling and production
Seniority
Entry-level