Overnight Stocker
Core
Deliver friendly customer service, assist customers in locating products, and manage store recovery and merchandising standards.
Role type
Overnight Stocker / Retail Associate
Builds
In-stock, well-merchandised retail environment for DIY and craft customers
Domain
Retail / Consumer Goods
Deliverable
product features
Required skills
Customer service, cash handling, truck unloading, stocking, planogram execution, merchandise recovery, BOPIS/SFS support, shrink prevention
Preferred skills
Retail experience, customer service experience
Technologies
None
Responsibilities
Help customers shop and locate products, execute cash handling, engage customers on rewards programs, assist with Omni channel processes (BOPIS, SFS), participate in truck unloading and stocking, complete merchandise recovery and maintenance, perform Store In Stock Optimization (SISO), support shrink and safety programs
Seniority
Entry-level, hourly associate