Full-Time Sales Manager
Core
Lead and champion a high-performing selling culture across a retail store, driving sales results and an engaging customer experience.
Role type
Retail Store Manager
Builds
In-store sales, customer experiences, and operational continuity for a creative arts and craft retail chain.
Domain
Retail / Creative Arts & Crafts
Deliverable
product features
Required skills
Retail leadership, SOP adherence, customer experience coaching, POS and self-checkout operations, inventory management, team training and development, asset protection, omni-channel fulfillment (BOPIS, same-day delivery), event management.
Preferred skills
Experience with loyalty program enrollment, knowledge of custom framing operations, expertise in knit & sew shop management.
Responsibilities
Assist Store Manager in managing SOP adherence and company programs; model and coach best-in-class customer experience and selling behaviors; provide Manager-on-Duty coverage; oversee Balloons business, birthday party operations, and in-store events; drive sales in the Knit & Sew Shop and Custom Framing operations; ensure efficient execution of BOPIS and Same Day Delivery; train and develop team members; partner in maintaining Asset Protection practices.
Seniority
Mid-level, hands-on IC