User Researcher - Newcastle
Core
Conduct user research sessions to support the design and development of digital client services and projects.
Role type
User Researcher
Builds
Digital client services and projects
Domain
Public sector / Government services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery
Required skills
User research planning and execution, User recruitment, Session analysis and report writing, Agile Scrum collaboration, Government Design System (GDS) standards, User journey mapping, Persona creation, Prototyping, User testing, Stakeholder advocacy
Preferred skills
Portfolio demonstrating User Journeys, Personas, User Research, Prototyping, User Testing, User Interface Design
Technologies
Government Design System (GDS)
Responsibilities
Lead planning, recruiting, and conducting user research sessions; Develop user recruitment briefs and conduct remote or face-to-face sessions; Align research activities to influence decision making; Collaborate with product owners to devise research strategies; Convert findings into stimulus material; Work with designers and developers to turn insights into actionable requirements.
Seniority
Mid-level, hands-on IC