Customer Service Team Member - Full-time
Core
Deliver friendly customer service, assist customers in locating products, and manage checkout operations at a retail store.
Role type
retail customer service associate
Builds
in-store shopping experience and checkout transactions
Domain
retail arts and crafts
Deliverable
product features
Required skills
cash handling, customer engagement, inventory stocking, merchandise recovery, omnichannel order fulfillment, physical lifting and lifting heavy boxes
Preferred skills
prior retail or customer service experience
Technologies
POS systems, BOPIS, SFS
Responsibilities
Help customers shop and locate products, execute cash handling to standards, engage customers on rewards programs, assist with Buy Online Pickup in Store and Ship From Store, participate in truck unloading and stocking, complete merchandise recovery and maintenance, perform Store In Stock Optimization duties
Seniority
entry-level, hands-on IC
