3am Truck Team Member
Core
Provide friendly customer service, assist with shopping and checkout, and support store operations including truck unloading and merchandise recovery.
Role type
entry-level retail associate (customer service & operations)
Builds
retail store operations for craft and hobby supplies
Domain
retail + customer service
Deliverable
product features
Required skills
cash handling, customer engagement, truck unloading, stocking, planogram maintenance, merchandise recovery, BOPIS/SFS support, shrink prevention
Preferred skills
retail experience, customer service experience
Technologies
POS systems, BOPIS, SFS
Responsibilities
Help customers locate products and provide solutions; execute fast and friendly checkout with cash handling; engage customers on rewards programs and credit cards; assist with Omni channel processes (BOPIS, SFS); participate in truck unload, stocking, and planogram processes; complete merchandise recovery and maintenance; perform Store In Stock Optimization (SISO) duties; support shrink and safety programs.
Seniority
entry-level, general labor