Seasonal Service Team Member
Core
Deliver friendly customer service, assist customers in locating products, and manage checkout experiences while supporting store recovery and merchandising duties.
Role type
Seasonal retail associate (customer service & floor operations)
Builds
Customer shopping experience, store inventory availability, and brand standards
Domain
Retail / Consumer Goods
Deliverable
product features
Required skills
Customer service, cash handling, merchandise recovery, truck unloading, planogram execution, BOPIS/SFS support, VOC survey administration, shrink prevention
Preferred skills
Retail or customer service experience
Technologies
POS systems, BOPIS platform, SFS platform, VOC survey tools
Responsibilities
Help customers shop and locate products, execute fast and friendly checkout, engage customers on rewards programs, assist with Omni channel processes (BOPIS, SFS), participate in truck unloading and stocking, maintain store recovery standards, perform Store In Stock Optimization (SISO), support shrink and safety programs
Seniority
Entry-level, seasonal/temporary