Seasonal- Service Team Member - Retail
Core
Provide friendly customer service, assist with shopping and checkout, and maintain store merchandise standards in a retail craft store.
Role type
retail service team member
Builds
customer shopping experience and well-merchandised store inventory
Domain
retail / craft supplies
Deliverable
product features
Required skills
customer service, cash handling, merchandise recovery, truck unloading, BOPIS/SFS support, shrink prevention, SOP compliance
Preferred skills
prior retail or customer service experience
Technologies
POS systems, BOPIS, SFS, VOC survey tools
Responsibilities
Help customers locate products and provide solutions; execute fast and friendly checkout with cash handling; engage customers on rewards programs and credit cards; assist with Omni channel processes (BOPIS, SFS); participate in truck unloading, stocking, and planogram maintenance; perform merchandise recovery and returns; support shrink and safety programs; adhere to Standard Operating Procedures.
Seniority
entry-level