Sales Manager
Core
Lead store sales operations, coach team on selling behaviors, and drive execution of in-store programs and omni-channel fulfillment.
Role type
Senior retail store manager
Builds
Store sales performance, customer experience, and operational continuity for a creative arts retail store
Domain
Retail (arts & crafts, framing, party supplies)
Deliverable
product features
Required skills
Retail leadership, team coaching, SOP compliance, POS operations, inventory management, customer experience management, event operations, asset protection, omni-channel fulfillment
Preferred skills
None stated
Technologies
POS systems, Self-Checkout systems
Responsibilities
Assist Store Manager in managing SOP adherence and company programs; Model and coach best-in-class Customer Experience and selling behaviors; Provide Manager-on-Duty coverage; Oversee Balloons, birthday party operations, and in-store events; Drive sales in Knit & Sew Shop and Custom Framing; Ensure efficient execution of BOPIS and Same Day Delivery; Train and develop team members; Partner in maintaining Asset Protection practices.
Seniority
Senior, hands-on IC