Customer Experience Manager PT
Core
Manage front-end operations and deliver a customer-centric shopping experience in a retail store.
Role type
Retail Store Manager (Part-time)
Builds
Customer shopping experience and store operational standards
Domain
Retail / Arts & Crafts
Deliverable
product features
Required skills
Team leadership, SOP adherence, KPI management, inventory management, cash handling, shrink prevention, event planning, customer service, training and coaching
Preferred skills
Retail management experience
Technologies
None stated
Responsibilities
Lead omnichannel processes, manage shrink and safety programs, assist with cash reconciliation and inventory, train and coach the customer experience team, serve as Manager on Duty, execute in-store events
Seniority
Individual Contributor, operational execution
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