Director Quality, Institutional
Core
Lead the Global & NA Institutional Quality Pillar, setting standards for product quality, safety, and regulatory compliance across manufacturing, warehousing, and distribution networks.
Role type
Director, Quality Management
Builds
Quality management systems, supplier quality programs, and operational excellence initiatives for industrial cleaning and water treatment products.
Domain
Industrial manufacturing / Chemicals / Regulatory Compliance
Required skills
Quality management system ownership, regulatory compliance (FDA/EPA/ISO), supplier quality management, root cause analysis, budget management, strategic planning, team leadership, data analytics, new product introduction quality design, recall management, operational excellence.
Preferred skills
MBA or master's degree, ASQ certification (CQE/CQA/CQM) or Six Sigma Black Belt, experience in large global matrixed organizations, transformation leadership, stakeholder influence.
Technologies
Quality management systems, data analytics tools, regulatory compliance frameworks.
Responsibilities
Own the North America quality strategy and roadmap; lead the NA quality team across plants and contract manufacturers; ensure compliance with FDA, EPA, and ISO 9001; manage the quality budget and cost of poor quality; drive reduction in customer complaints and non-conformances; establish quality metrics and reporting; partner on new product introductions and specification management; direct investigation of quality events including recalls; standardize quality processes across the network; activate the future-state Global Quality operating model.
Seniority
Director, strategic leadership with hands-on execution
