ServiceNow Lead Software Engineer
Core
Lead the design, development, customization, and implementation of enterprise-grade ServiceNow portals and user experiences.
Role type
Senior IC ServiceNow Portal Engineer (Lead)
Builds
Scalable, secure, and intuitive ServiceNow portal solutions
Domain
Enterprise IT Service Management (ITSM) / Customer Service Management (CSM)
Required skills
ServiceNow Service Portal, AngularJS, JavaScript, HTML5, CSS3, Bootstrap, Glide APIs, REST/SOAP APIs, IntegrationHub, MID Server, ServiceNow platform development, ITSM/CSM/HRSD modules
Preferred skills
ServiceNow UI Builder, ServiceNow Employee Center / Next Experience, ServiceNow performance optimization
Technologies
ServiceNow, AngularJS, JavaScript, HTML5, CSS3, Bootstrap, REST, SOAP, JSON, XML, IntegrationHub, MID Server
Responsibilities
Lead design and implementation of ServiceNow portals; Develop and customize Service Portal pages, widgets, themes, and layouts; Build reusable custom widgets using HTML, CSS, JavaScript, and AngularJS; Develop and maintain client-side and server-side scripts (Client Scripts, UI Policies, Business Rules, Script Includes); Implement integrations using REST/SOAP APIs and IntegrationHub; Perform code reviews and provide technical guidance to developers; Troubleshoot complex portal, scripting, and integration issues; Manage deployments via Update Sets and CI/CD pipelines.
Seniority
Senior, hands-on IC with leadership responsibilities
