Lead Software Engineer
Core
Design, develop, configure, and maintain ServiceNow applications and integrations for enterprise IT and business processes.
Role type
Lead Software Engineer (ServiceNow Platform)
Builds
ServiceNow modules (ITSM, CSM, APO, MCO, Finance Management, Employee Centre) and integrations
Domain
Enterprise Service Management / IT Operations
Required skills
ServiceNow platform architecture, JavaScript (server-side/client-side), REST/SOAP APIs, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, IntegrationHub, MID Server, ETL, DataFabric/Zero Copy Connectors, Unit testing, Debugging, SDLC, Agile/Scrum
Preferred skills
Finance Management (Source-to-Pay, Order-to-Cash), MCO processes, CMDB, Discovery, ITOM, HRSD, ACLs, Security best practices, Performance Analytics, Reporting, UI Builder, Service Portal, Workspace configuration, DevOps, CI/CD, ATF, Cloud platforms (AWS, Azure, SAP), ITIL
Technologies
ServiceNow, JavaScript, REST, SOAP, IntegrationHub, MID Server, Flow Designer, DataFabric, AWS, Azure, SAP
Responsibilities
Design and implement ServiceNow solutions, customize applications using advanced coding skills, build and support integrations, create and manage Service Catalog items and workflows, perform unit testing and troubleshooting, support platform upgrades and patches, collaborate with architects and stakeholders, maintain technical documentation
Seniority
Senior, hands-on IC
