Sr Software Engineer-ServiceNow
Core
Design, develop, configure, and maintain ServiceNow applications and integrations for enterprise IT and business processes.
Role type
Senior ServiceNow Developer (IC)
Builds
ServiceNow modules (ITSM, CSM, APO, MCO, Finance, Employee Centre) and integrations
Domain
Enterprise IT Service Management and Business Process Automation
Required skills
ServiceNow platform architecture, JavaScript, REST/SOAP APIs, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, MID Server, IntegrationHub, ETL, DataFabric/Zero Copy Connectors, CMDB, ITSM, ACLs, roles, security best practices
Preferred skills
ServiceNow Performance Analytics, UI Builder, Service Portal, Workspace configuration, DevOps, CI/CD, ATF, ITIL processes, cloud platforms (CSM, MCO, APO)
Technologies
ServiceNow, JavaScript, REST, SOAP, MID Server, IntegrationHub, Flow Designer, ETL, DataFabric, UI Builder, Service Portal
Responsibilities
Design and implement ServiceNow solutions; customize applications using platform capabilities; build and support integrations; create and manage workflows; perform unit testing, debugging, and troubleshooting; support platform upgrades and patches; collaborate with stakeholders to gather requirements; maintain technical documentation
Seniority
Senior, hands-on IC
