Field Service Manager I - FRS
Core
Develop and manage a territory of food retail clients, ensuring hygiene and safety standards while providing rapid, personalized service.
Role type
Field Service Manager (Food Safety & Hygiene)
Builds
Food safety compliance programs, dispensing equipment installations, and client training for the retail food industry.
Domain
Food Retail / Food Safety / Hygiene
Deliverable
client delivery
Required skills
Territory management, client relationship building, food safety auditing, dispensing equipment installation, basic electrical and plumbing knowledge, tool handling, sales budget management, profit target achievement, safety policy enforcement, new account prospecting, daily reporting, training delivery.
Preferred skills
Critical eye for food safety, experience in food service/hospitality/supermarket environments, mechanical aptitude, problem-solving, competitive drive, planning and organization, consulting skills.
Technologies
Dispensing equipment, safety monitoring tools, reporting software.
Responsibilities
Maintain and grow existing accounts and close new business opportunities; achieve territory profit and sales budget targets; ensure 100% compliance with service standards and audit programs for assigned accounts; foster trust with retail stores; conduct training courses; install and service dispensing equipment; prepare daily reports; enforce safety policies and maintain zero accidents; prospect new accounts.
Seniority
Individual Contributor, Field Operations