Principal Architect
Core
Principal Platform Architect owning architecture, standards, and AI integration for the ServiceNow platform while leading a team of architects and engineers.
Role type
Senior leadership architect (people manager)
Builds
Enterprise-grade platform solutions, integrations, AI capabilities, and governance frameworks for ServiceNow
Domain
Enterprise Software / Low-Code Platform / AI
Deliverable
production ML models | product features | infrastructure
Required skills
ServiceNow platform architecture, people management, AI strategy, enterprise integration patterns, security governance, technical decision making, solution design
Preferred skills
ServiceNow Certified Technical Architect (CTA), AI agent design, cross-platform architecture
Technologies
ServiceNow, AI Agent Fabric, APIs, event-driven architecture, GitHub Copilot, Claude Code
Responsibilities
Define and enforce platform architecture standards and governance; lead a team of architects and engineers; design AI capabilities and agentic patterns; drive technology strategy and roadmap; conduct architecture reviews and buy-vs-build assessments; partner with business teams to align solutions to problems.
Seniority
Principal, people leadership with hands-on technical involvement
