Escalation Manager South West
Core
Deliver world-class pest management services to Sainsburys, a major UK food retail brand, ensuring compliance and effective pest control strategies.
Role type
Escalation Manager (Pest Control)
Builds
Pest control services for Sainsburys retail sites
Domain
Food retail / Pest management
Deliverable
client delivery
Required skills
Technical inspections, Quality Assurance auditing, Action planning for pest activity, Technical support and coaching, Training delivery, Report writing
Preferred skills
RSPH L2 Award, BPCA CAT award, 3+ years experience in food production pest control
Technologies
Ecolab QA system
Responsibilities
Conduct scheduled technical inspections and submit accurate reports; Assess service compliance and correct deficiencies; Develop and track action plans to eradicate pests; Provide technical support and troubleshooting to associates and customers; Deliver practical training and coaching to sites; Escalate findings via appropriate channels.
Seniority
Mid-level, hands-on IC