Service Operations Manager - Institutional
Core
Lead a team of service representatives to manage equipment, installations, and preventative maintenance for cleaning and sanitizing solutions in institutional settings.
Role type
Service Operations Manager
Builds
Equipment and support infrastructure for restaurants, hotels, schools, and commercial facilities
Domain
Industrial cleaning and sanitation services
Deliverable
client delivery
Required skills
team leadership, mechanical experience, sales experience, P&L management, cost control, operational efficiency, conflict resolution, talent development, installation coordination, preventative maintenance planning
Preferred skills
sales leadership experience
Technologies
routing capabilities, safety support tools
Responsibilities
Manage a team of 6-12 direct reports, ensure team achieves installation and heavy service performance metrics, coordinate installations across the area, manage leased and non-sold equipment, coach team on equipment repair and maintenance, recommend productivity objectives leveraging technology
Seniority
Manager, hands-on leadership
