SAP Technical Delivery Manager
Core
Lead application support, incident resolution, and service delivery for SAP ABAP and BI/BW landscapes.
Role type
Senior IC SAP Technical Delivery Manager (Support & BI)
Builds
Stable SAP operations, timely incident resolution, and optimized BI reporting.
Domain
Enterprise ERP (SAP ECC/S/4HANA) and Business Intelligence
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
SAP ABAP development, SAP BI/BW data modeling, incident management, team leadership, SLA adherence, root-cause analysis, transport management, debugging, stakeholder engagement
Preferred skills
Fiori frontend development, BW on HANA, CDS views, middleware integration, Agile/DevOps practices
Technologies
ABAP, SAP ECC, S/4HANA, WEBIDE, GIT, SmartForms, Adobe Forms, RFC, BAPI, IDocs, Fiori, OData, SAP Analytics Cloud, SAP Datasphere
Responsibilities
Lead end-to-end SAP ABAP production support and application maintenance; Manage SAP BI/BW support activities including data loads and performance tuning; Act as primary escalation point for critical production issues; Oversee ticket triage, prioritization, and SLA adherence; Drive defect prevention and knowledge management; Collaborate with functional, Basis, and infrastructure teams; Review and guide technical solutions for enhancements and custom developments.
Seniority
Senior, hands-on IC with management responsibilities
