SAP Business Analytics Support Specialist
Core
Providing Level 2/3 support, maintenance, and optimization for SAP Business Analytics solutions including SAC, BW/4HANA, and Power BI.
Role type
Senior SAP Business Analytics Support Consultant
Builds
Stable, performant business reporting and data analytics environments
Domain
Enterprise Software / SAP Analytics
Deliverable
production ML models | product features | dashboards & analysis
Required skills
SAP BW/4HANA, SAP SAC, SAP Datasphere, SQL, ETL process monitoring, root cause analysis, system health monitoring, report performance optimization, data quality investigation, UAT support, capacity planning, authorization management, transport coordination, release management, KPI tracking, automation scripting, AI integration, SAP BTP
Preferred skills
Power BI, Data Bricks, EPM Cloud
Responsibilities
Analyze and resolve incidents within SLAs; perform root cause analysis and implement preventive measures; monitor system health, batch jobs, and data loads; resolve report performance issues and data inconsistencies; validate report outputs; optimize BW queries, HANA views, and data models; support system upgrades and release activities; coordinate transports across environments; track KPIs for SLA compliance and customer satisfaction; maintain documentation and SOPs; leverage AI and scripting to improve operational efficiency.
Seniority
Senior, hands-on IC
