Remote Care Management - CMA
Core
Remote telephonic care coordination for patients with chronic conditions, focusing on proactive management, chart review, and motivational coaching to prevent health issues.
Role type
Independent contractor care coordinator (medical assistant)
Builds
Chronic care management episodes and billable patient encounters
Domain
Healthcare / Chronic Disease Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Certified Medical Assistant, 2+ years clinical experience, Electronic Medical Records proficiency, Windows/Mac desktop usage, HIPAA compliance, verbal communication, time management
Preferred skills
Pain management experience, bilingual capabilities, quick recognition of condition-related warning signs, thorough documentation skills
Technologies
Microsoft Office 365, Teams, Excel, Windows, Mac
Responsibilities
Perform telephonic encounters with patients, conduct chart review and outreach attempts, provide motivational coaching for chronic conditions, create billable care management episodes, attend mandatory staff meetings
Seniority
Entry-level to Mid-level, independent contractor