Lead Business Process Analyst
Core
Lead Business Process Analyst enabling digital platforms for Global Water Sales & Service organization.
Role type
Senior IC Business Process Analyst (Power Platform/Dynamics 365)
Builds
Microsoft Dynamics 365 and Power Platform solutions for Global Water business units
Domain
Water industry + Enterprise Resource Planning (ERP) / CRM
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Requirements management, Dynamics 365 configuration, Power Apps (Canvas) development, Power Automate flows, Data analysis, Agile Scrum facilitation, CRM integration, User security management
Preferred skills
Strategic partnership building, Multi-device Canvas app strategies, Microsoft Co-Pilot/Agents, 3rd party vendor management, Global multi-timezone delivery
Technologies
Dynamics 365, Power Platform, Power BI, Azure Data Factory, Microsoft Co-Pilot
Responsibilities
Gather and document functional requirements, Lead business process analysis, Configure CRM and Power Apps, Coordinate testing cycles, Act as Scrum Master, Troubleshoot production issues, Manage user roles and security
Seniority
Senior, hands-on IC