Service Supervisor
Core
Supervising on-site service activities and leading a team of technicians to ensure compliance with safety, quality, and GMP standards while delivering high-quality service.
Role type
Technical Technician Supervisor
Builds
Service delivery for industrial, food, healthcare, and life sciences customers
Domain
Industrial maintenance, cleanroom/GMP environments, food safety, healthcare
Deliverable
client delivery
Required skills
Supervision of technical teams, troubleshooting and diagnostics, knowledge of pneumatics and electrical systems, GMP compliance, KPI monitoring, equipment installation and maintenance
Preferred skills
Cleanroom or GMP environment experience
Technologies
Microsoft Office, Dynamics
Responsibilities
Supervise and coordinate the Service Team in France and Central Europe, Ensure full compliance with Ecolab Safety, Quality, and GMP standards, Optimize service planning in close collaboration with the Scheduling team, Monitor service performance through KPIs and drive continuous improvement, Support customer meetings, manage queries, and ensure customer satisfaction, Oversee on-site activities including equipment installation, preventive and corrective maintenance
Seniority
Mid-level, hands-on IC with team leadership
