Senior Analyst - Client Managed Services - Business Services
Core
Provide first-line functional support and define/implement software solutions for Calypso trading platform clients, troubleshooting operational issues and advising on implementation.
Role type
Senior Analyst - Client Managed Services (Functional Support & Configuration)
Builds
Functional configurations, hotfixes, and operational solutions for Calypso trading modules (Front Office, Treasury, Risk, Compliance, Operations, Accounting)
Domain
Financial Markets / Capital Markets Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Financial product knowledge (Fixed Income, Equity, Derivatives, FX, Commodities), Trade lifecycle management, Settlement processing, P&L reporting, Risk analytics, Root cause analysis, Functional configuration, Test case creation, Hotfix prioritization
Preferred skills
Calypso certification, CFA/IMC/CISI, Murex/Finastra/Aladdin knowledge, Bloomberg Terminal proficiency, 3rd party system integration (SWIFT, MarkIt), Advanced Excel
Technologies
Calypso, Murex, Finastra, Aladdin, SimCorp, Bloomberg Terminal, SWIFT, MarkIt, Omgeo, Acadiasoft
Responsibilities
Direct communication with cloud clients using Calypso modules, Investigate operational issues reported by Client's users, Suggest how to resolve an issue and how to prevent its reoccurrence, Provide advice relating to Client implementation of Calypso, Make changes to functional configuration of the system, Check the execution of scheduled tasks, Supervise the exceptions related to real-time interfaces, Analyse & identify the root cause of failures/exceptions, Build helpdesk tickets with test cases for software defects, Prioritise for the deployment of a hotfix, Perform pre-validation testing of hotfixes or config changes
Seniority
Senior, hands-on IC
