Futures e-Trading Technology - Client Services VP Technology Lead
Core
Provide first-line support for Citi's global Futures e-trading platforms, handling client onboarding, trading setups, and system administration for external and internal users.
Role type
Electronic Trading Application Support Analyst
Builds
Client onboarding experience and trading setup administration for Futures execution services
Domain
Global Finance / Futures & Listed Derivatives
Deliverable
client delivery
Required skills
Futures/ Listed Derivatives market structure knowledge, e-Trading platform administration, trading lifecycle understanding (Execution, Allocation, Clearing, Settlement), time-critical problem solving, process automation
Preferred skills
Financial & banking industry experience, client trading architecture knowledge, data analysis and MIS reporting
Technologies
Electronic Execution Services (EES) platforms
Responsibilities
Onboard clients on e-trading platforms, perform trading-related maintenance, act as primary contact for trading setups and administration, analyze root cause of support queries, drive process automation initiatives, manage customer escalations, report on project status and challenges
Seniority
Individual Contributor, operational level