Collections Analyst
Core
Collecting payments from delinquent customers, managing sales ledgers, and achieving accounts receivable reduction targets.
Role type
Collections Analyst
Builds
Cash flow and accounts receivable reduction
Domain
Corporate finance / Credit management
Deliverable
client delivery
Required skills
payment collection, sales ledger management, account status updates, fund transfers, payment allocation, banking reconciliation, credit note requests, BACS/cheque/credit card processing, SAP proficiency
Preferred skills
finance/accounting degree, Microsoft Excel/Access, large corporate customer credit experience, Microsoft Office suite
Responsibilities
Handle incoming and outgoing calls and emails for payment collection, Update account statuses and transfer funds, Follow up on received payments and pursue remittance details, Identify and escalate queries and request credit notes, Clear cash accounts and manage direct debit failures, Reconcile banking discrepancies, Allocate payments via BACS, cheque, and credit card, Report monthly progress on activities to collections leaders