Field Quality Engineer
Core
Ensuring post-installation product quality and performance for gaming machines through data analysis, root cause analysis of failures, and strategic quality initiatives.
Role type
Senior Field Quality Engineer (Hardware/Systems)
Builds
Gaming machines and related electronic systems
Domain
Gaming industry + Hardware/Manufacturing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Root cause analysis, data analysis, supplier auditing, production quality engineering, knowledge of electronic systems (power, lighting, audio, touch, displays, networking), Lean/Continuous Improvement methodologies, problem solving
Preferred skills
Experience in gaming, development, manufacturing, and technology industries
Technologies
Electronic systems (power, lighting, audio, touch technology, visual displays, networking systems)
Responsibilities
Review and analyze data to identify areas for improvement in components, assemblies and processes; Test, review, analyse and conduct root cause analysis on post-installation product failures and develop corrective actions; Collaborate with Field Service, Engineering, Operations, Logistics, Configuration, Supplier Quality and Sales teams; Conduct on-site field installation audits; Support continuous improvement of product build and warranty repair recovery programs; Develop end-of-life cycle standards and metrics for materials
Seniority
Senior, hands-on IC
