Associate GameOps Manager
Core
Support the ongoing development of the player journey in Lightning Link by implementing lifecycle initiatives, managing social media communications, and analyzing feature performance to optimize player engagement and retention.
Role type
Associate GameOps Manager (Lifecycle Operations)
Builds
Player journey optimization, lifecycle events, missions, offers, and promotions for social casino games
Domain
Social casino gaming / Mobile gaming
Deliverable
product features
Required skills
Data analysis (MS Excel), understanding of player behavior and engagement loops, campaign coordination, A/B testing support, social media management, CRM platform usage
Preferred skills
Free-to-play (F2P) mechanics knowledge, live ops software experience, Sprout Social experience, Iterable experience
Technologies
MS Excel, Facebook, Sprout Social, Iterable
Responsibilities
Support execution and monitoring of lifecycle initiatives including events and promotions; Manage daily communications and incentives on the official Facebook page; Analyze performance of features and campaigns to provide optimization insights; Collaborate with CRM and analytics teams; Contribute to A/B tests and experiments; Monitor live game performance and flag risks; Support documentation of GameOps plans.
Seniority
Associate, hands-on IC
