Deputy Manager, Aftersales Technical Training - NMIPL
Core
Strategize and execute technical training programs for Nissan dealership service and body repair staff to enhance skills and quality improvement.
Role type
Senior IC training manager (automotive after-sales)
Builds
Dealer network technical competency and brand awareness
Domain
Automotive after-sales / training
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Training program design, budget management, vendor management, curriculum development, stakeholder coordination, on-site training delivery, skill assessment
Preferred skills
Experience with NSTEP curriculum, knowledge of automotive repair standards, ability to manage regional training centers
Technologies
GLMS Portal, Nissan Academy systems
Responsibilities
Manage Nissan Academy/RTC facility and associated budgets, conduct NSTEP technical trainings for dealer service and body shop teams, develop and update training policies and procedures, coordinate with internal and external stakeholders for curriculum launches, monitor post-training effectiveness and implement improvements, oversee new model training documentation and content delivery.
Seniority
Senior, hands-on IC