AR Analyst
Core
Execute assigned receivables activities, resolve broker and customer inquiries, and maintain accurate account records for Hiscox USA Finance Operations.
Role type
Individual Contributor Accounts Receivable Analyst
Builds
Receivables processes and account records for Hiscox USA
Domain
Insurance / Finance Operations
Required skills
Accounts receivable principles, payment application, account research, reconciliations, aging analysis, collections, Microsoft Excel, written and verbal communication
Preferred skills
Insurance or financial services experience, Zendesk or case-management platforms, Stripe/Paymentus or billing systems, outsourced service team experience, audit support familiarity
Responsibilities
Process and respond to AR requests via service channels, review remittance information and apply payments, research and resolve payment discrepancies, maintain operational logs and trackers, process broker requests and payment corrections, support collection activity for past-due balances, assist with month-end and year-end activities, support internal and external audit requests
Seniority
Mid-level, hands-on IC