Job Coach (NCS) - Mayor's Office of Employment Development
Core
A customer development position assisting young people (ages 16-21) with workforce skills, job placement coordination, and post-placement support for the YouthWorks Private Sector program.
Role type
Job Coach / Vocational Counselor
Builds
Employment outcomes for youth participants and successful placements with partner employers
Domain
Social Services / Vocational Rehabilitation / Youth Employment
Deliverable
client delivery
Required skills
Case management, youth counseling, employer liaison, job readiness training, resume development, data entry, site visit coordination, conflict resolution
Preferred skills
Experience in vocational rehabilitation, knowledge of youth development, proficiency in virtual communication platforms
Technologies
WebEx, Zoom, Google Meets, Microsoft Teams, OneDrive, Charmcard system
Responsibilities
Conduct individual and group sessions to support job preparedness and retention; screen youth applicants and conduct interviews on behalf of employers; visit worksites to observe work habits and support participants; maintain databases and case files; coordinate job readiness workshops; verify attendance and timesheets; troubleshoot enrollee issues with employers.
Seniority
Mid-level IC