Deputy Chief of Customer Support & Services Department, Operations Officer V - Department of Public Works
Core
Manage the Customer Support & Services Department for the Department of Public Works, overseeing staff, operations, and service delivery to city citizens.
Role type
Senior Operations Officer / Department Head
Builds
Customer support services and operational workflows for public works
Domain
Public Sector / Municipal Government
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, budgeting and fiscal controls, staff supervision and management, policy interpretation, data analysis and reporting, stakeholder relations, problem-solving
Preferred skills
Public administration expertise, complex report writing, public testimony
Technologies
N/A
Responsibilities
Supervise and manage department staff, plan and direct organizational activities, compile and analyze financial and operational data, interpret laws and regulations, coordinate activities across organizational units, prepare and present reports to officials and the public
Seniority
Senior, hands-on IC with management oversight