Product Manager
Core
Own and lead the Claims Digital Platform for SME insurance, managing digital claims journeys, customer/broker self-service, and AI-enabled claims capabilities.
Role type
Senior Product Manager (Insurance Claims Platform)
Builds
Digital claims platform features including workflow, document capture, claim tracking, and settlement communications for SMEs.
Domain
Insurance / Claims Management / Digital Platforms
Deliverable
production ML models | product features
Required skills
Product roadmap ownership, claims journey management, team leadership (Product Owners), cross-functional coordination, regulatory compliance, stakeholder management, delivery leadership, risk management, AI capability integration.
Preferred skills
Experience with shared platform integrations, managing competing priorities, working in matrixed organizations.
Technologies
AI-enabled claims capabilities, document management systems, policy admin systems, payment/finance systems, fraud detection systems.
Responsibilities
Own the Claims Digital Platform roadmap, prioritize SME claims journey initiatives, lead and manage Product Owners, ensure platform integrity across parallel initiatives, coordinate cross-initiative dependencies, act as senior product point of contact for Claims stakeholders, ensure regulatory and security compliance.
Seniority
Senior, hands-on IC with leadership responsibilities
