Process Manager Gestion des configurations pour le Grand Paris - F/H (DSI/TSI)
Core
Ensuring the integrity, reliability, and availability of information regarding system components necessary for the maintenance and evolution of telecom and industrial services for the Grand Paris Express metro project.
Role type
Configuration Management Process Manager
Builds
Configuration Management Database (CMDB) models, data quality indicators, and ITIL-aligned processes for telecom and industrial systems.
Domain
Public transport / Telecom and Industrial Systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Process modeling, ITIL framework knowledge, CMDB data governance, functional requirement formalization, telecom and network environment knowledge
Preferred skills
ServiceNow tool proficiency, data architecture modeling, stakeholder workshop facilitation
Technologies
ServiceNow, CMDB, ITIL
Responsibilities
Define and maintain configuration management strategy and policies, evolve CMDB data models and schemas, supervise data integration and quality audits, improve configuration processes and tooling, train stakeholders on configuration management procedures
Seniority
Mid-Senior, hands-on process owner
