Process Manager Gestion des configurations pour le Grand Paris - F/H (DSI/TSI)
Core
Ensure the integrity, reliability, and availability of information related to IT system components necessary for maintaining and evolving services delivered by the Telecoms and Industrial Systems unit.
Role type
Process Manager for Configuration Management
Builds
Configuration Management Database (CMDB) and IT service management processes
Domain
Public transport / Telecoms and Industrial Systems
Required skills
ITIL process management, CMDB modeling and data governance, ITSM tool proficiency, functional requirement elicitation, telecom and network environment knowledge
Preferred skills
ServiceNow, data quality auditing, process improvement methodologies
Technologies
CMDB, ITSM tools, ServiceNow
Responsibilities
Define and maintain configuration management strategy and policies, manage CMDB evolution roadmap and data integration, ensure data quality through audits and controls, improve configuration management processes and tools
Seniority
Mid-Senior, hands-on IC
