Concierge - Bilingual Advisor (French)

New Westminster, BC, Canada (DC01)Full-time2026-09-24 → 2026-11-11

Based in Canada

Core

Bilingual customer service and styling advisor delivering world-class client service and selling fashion products across Live Chat, Phone, and Email channels.

Role type

Bilingual Concierge Advisor (Customer Service & Styling)

Builds

Fashion retail products and client experiences for Aritzia

Domain

Fashion Retail / Customer Service

Deliverable

product features

Required skills

Bilingual communication (French/English), client service, styling expertise, sales, performance target achievement, technology navigation

Preferred skills

French as first language, DALF C1/C2 or CEFRL C1/C2 certification, retail/contact centre/hospitality experience

Technologies

Live Chat, Phone, Email systems

Responsibilities

Deliver client service across all channels, sell clothes and provide styling expertise, resolve client inquiries, meet performance targets

Seniority

Individual Contributor

About Aritzia

Aritzia is growing, and our Engineering Enablement team is growing with it. This is a unique opportunity to be part of the operational engine of our Platform organization, the team responsible for building the technical foundation that powers Aritzia. Unlike Technical Program Manager (TPM) roles focused on line-of-business features, as a Platform TPM you will manage the delivery of capabilities — the cloud infrastructure, developer tools, and data platforms that our engineering teams rely on every day. You will be a force multiplier, professionalizing the “How” of engineering to ensure our bui