LM HPS Claims and Insights Manager
Core
Manage a modern book of claims for Hiscox Portfolio Solutions (HPS), driving continuous development of the London Market claims service and providing insights to support underwriting remediation and reserving assumptions.
Role type
Claims and Insights Manager
Builds
Claims insights, data analysis, and forward-looking business planning for HPS books of business.
Domain
Insurance (Lloyd's Market), Claims Management, Data Analytics
Deliverable
dashboards & analysis
Required skills
Claims oversight, claims data analysis, reserving philosophy understanding, stakeholder liaison, underwriting collaboration, claims trend identification, business planning, delegated arrangements management
Preferred skills
Experience in alternative risk, first party and third party insurance, analytical techniques for data interpretation, problem-solving
Technologies
None explicitly stated
Responsibilities
Liaise with Claims Operations to ensure claims data availability; Review claims data to identify trends and activity requiring investigation; Liaise with Reserving and Underwriting to review HPS books and ensure claims reality is understood; Work with underwriters to understand lead business claims requirements; Oversee, reserve, and report on claims reported within HPS; Act as the Main Claims Contact for HPS.
Seniority
Manager, hands-on IC