Tax System Program Manager (NCS) - BCIT
Core
End-to-end oversight of a new municipal tax system implementation, including vendor management, data migration, and post-go-live stabilization for the City of Baltimore.
Role type
Senior Program Manager (Technical/Financial Systems)
Builds
A new integrated tax system for municipal revenue collection and compliance
Domain
Public sector / Municipal Finance / Tax Administration
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Strategic program planning, governance & leadership, financial oversight, stakeholder engagement, organizational change management, risk & issue management, team & resource management, integration & technical oversight
Preferred skills
Experience in financial systems, application development, data analysis, SaaS vendor management
Technologies
Workday, GIS, Permitting systems, cashiering systems
Responsibilities
Develop and maintain program roadmap and governance structure; Lead Program Steering Committee and report to executive leadership; Manage multi-million-dollar program budget; Act as central communication hub for diverse stakeholders; Champion organizational change management and user training; Identify and mitigate program-level risks; Lead matrixed team of internal experts and external consultants; Ensure seamless integration with core municipal systems
Seniority
Senior, hands-on IC with strategic oversight