IT & Operational Technology (OT) Field Technician
Core
Provide hands-on troubleshooting and maintenance for hardware, mobile devices, and critical Operational Technology (OT) systems across industrial terminals to ensure uptime and regulatory compliance.
Role type
Junior to Mid-Level IT/OT Field Technician
Builds
IT modernization initiatives and stable terminal operations
Domain
Energy/Maritime Industrial Operations
Required skills
hardware troubleshooting, mobile device support, OT system triage, Active Directory management, network diagnostics, incident management, asset lifecycle management, cybersecurity compliance
Preferred skills
CompTIA A+/Network+/ITIL certifications, industrial/maritime environment experience, automation system familiarity
Technologies
ServiceNow, Google Workspace, Active Directory, VLANs, switches, Wi-Fi
Responsibilities
Provide on-site troubleshooting for hardware and OT systems; manage ITIL-aligned tickets via ServiceNow; maintain IT asset data and CMDB records; enforce OT security protocols and network segmentation; resolve system vulnerabilities and deployment issues; manage OT asset inventory and lifecycle.
Seniority
Junior to Mid-Level, hands-on IC