Financial Aid Counselor, Financial Aid
Core
Counsel students and families on financial aid, perform need analysis and verification, and manage federal/state/institutional aid packaging.
Role type
Financial Aid Counselor
Builds
Student financial aid packages and compliance reporting
Domain
Higher Education / Student Financial Services
Required skills
Need analysis, FAFSA/CSS Profile expertise, federal verification, policy interpretation, conflict resolution, data reconciliation, Excel proficiency, cross-cultural communication
Preferred skills
Higher education experience, financial aid methodology knowledge, project management
Technologies
Microsoft Office, Google Suite
Responsibilities
Counsel students on financial aid concepts and repayment options; Perform federal verification and resolve conflicting data; Review complex student files and regulatory interpretations; Reconcile accounts and run quality assurance reports; Provide crisis management for financial hardships; Conduct outreach workshops for prospective students; Collaborate with admissions and registrar offices; Maintain confidential student records.
Seniority
Entry to Mid-level, hands-on IC