Fixed Term CARE Case Manager
Core
Coordinate routine and crisis case management for students, faculty, and staff at Wake Forest University, serving as a primary point of contact for caring outreach and connecting individuals with support resources.
Role type
Case Manager (Higher Education)
Builds
Support networks and referral pathways for the university community
Domain
Higher Education / Student Affairs / Mental Health Support
Deliverable
client delivery
Required skills
Case management, crisis intervention, risk assessment, documentation, stakeholder collaboration, knowledge of higher education regulations (Title IX, FERPA, HIPAA), mental health support
Preferred skills
Higher education case management experience, 3-5 years relevant work experience
Responsibilities
Provide case management services for personal, medical, or mental health crises; maintain sensitive case notes and documentation; collaborate with campus partners to achieve case management goals; support CARE Team activities; facilitate referrals to on and off-campus resources.
Seniority
Mid-level IC