Maintenance Service Representative
Core
Process and track maintenance work orders for airport facilities including elevators, escalators, and moving walkways.
Role type
Maintenance Service Representative (Work Order Coordinator)
Builds
Airport infrastructure maintenance workflow and documentation
Domain
Aviation / Airport Operations
Deliverable
dashboards & analysis
Required skills
Work order management, CMMS operation, data entry, priority determination, contractor coordination, reporting, quality assurance
Preferred skills
Building maintenance trade knowledge, automated maintenance management system experience
Technologies
Computerized Maintenance Management System (CMMS), spreadsheet software
Responsibilities
Staff work order desk and receive requests via phone/radio/email; Clarify and edit work requests; Log and route requests to maintenance shops/contractors; Track monitoring systems for elevators/escalators; Enter alarms and dispatch contractors; Compile daily reports; Provide administrative support to airport community.