Director, Product Management – Digital Engagement
Core
Lead strategy, roadmap, and execution for digital engagement experiences across the Happen Bank app and member ecosystem to drive financial progress.
Role type
Director of Product Management (Digital Engagement)
Builds
Mobile-first banking products, account aggregation tools, personalized financial guidance, and engagement features for millions of members.
Domain
Fintech / Consumer Banking / Digital Engagement
Deliverable
product features
Required skills
Product strategy and vision, people management (8+ years), consumer product experience, fintech/regulated environment knowledge, product experimentation (A/B testing), cross-functional leadership, data-driven decision making, stakeholder management, team building, financial data aggregation expertise.
Preferred skills
AI tool engagement and product development POV, experience with Plaid/MX/Finicity ecosystems, 0-1 to scale product lifecycle management.
Technologies
Plaid, MX, Finicity, AI tools
Responsibilities
Define and champion digital engagement vision, lead customer discovery and experimentation, oversee account aggregation and data insight strategies, deliver experiences improving activation and retention, lead and develop a high-performing product team, partner with Engineering, Design, Data, Credit, and Risk.
Seniority
Director, senior leadership with hands-on execution