Maintenance Service Representative
Core
Process and track maintenance work orders for airport infrastructure including elevators, escalators, and moving walkways.
Role type
Maintenance Service Representative
Builds
Operational continuity of airport facilities
Domain
Aviation / Airport Operations
Deliverable
client delivery
Required skills
Work order management, CMMS operation, data entry, priority determination, contractor coordination, alarm monitoring, report compilation
Preferred skills
Building maintenance trade knowledge, automated maintenance management system experience
Technologies
Computerized Maintenance Management System (CMMS), spreadsheet software
Responsibilities
Staff work order desk and receive requests via phone, radio, or in-person; Clarify and edit work requests; Enter work details into CMMS; Track monitoring systems for elevators and escalators; Dispatch service contractors for alarms; Compile daily work order reports; Provide administrative support to airport community.
Seniority
Entry-level to Mid-level, individual contributor