Overnight Stocking Team Leader Plus One
Core
Plans, directs, and supervises team members in day-to-day operations within various departments of a retail store, serving as a mentor and coach to improve customer service and drive sales.
Role type
Retail department manager (team leader)
Builds
Store departments (meat, bakery, produce, deli, customer service, product flow)
Domain
Retail
Deliverable
product features
Required skills
Staffing and hiring, Succession planning, P&L management, Shrink reduction, Conflict resolution, Multi-tasking, Financial analysis, Suggestive selling, Safety leadership, Mentoring
Preferred skills
Rotational experience in store departments, Customer service experience, Product flow experience
Technologies
None stated
Responsibilities
Supervise team members in daily operations, Mentor and coach team members, Ensure customer service standards, Manage staffing and hiring, Achieve sales and shrink goals, Maintain store appearance, Train team members, Promote safe work environment
Seniority
Mid-level management