Patient Account Representative - Hospital Non Govt Followup
Core
Perform patient financial service functions including scanning, filing, reviewing correspondence, third-party and patient billing, and resolving billing questions at an introductory level.
Role type
entry-level revenue cycle representative
Builds
clean claims and resolved patient accounts
Domain
Healthcare revenue cycle administration
Required skills
medical claims processing, billing, claims filing, data entry, charge entry, insurance follow-up, denial management, payment posting, customer service, billing records review, HIPAA compliance, patient account verification, insurance coverage verification, discrepancy resolution
Preferred skills
ICD-10/HCPCS/CPT coding, third-party insurance plans, government insurance plans
Technologies
Microsoft Word, Microsoft Excel
Responsibilities
Engage in core revenue cycle functions such as billing, claims filing, data entry, charge entry, insurance follow-up, denial management, payment posting, customer service, and billing records review. Maintain strict confidentiality and adhere to all HIPAA guidelines and regulations. Prepare and submit clean claims to insurance companies either electronically or by paper in an accurate, timely and compliant manner. Process assigned reports, worklists, and patient accounts with high accuracy and attention to detail. Collaborate with management and co-workers in an open and positive manner. Communicate with patients regarding their accounts, answer billing questions, and provide information on payment options. Verify patient insurance coverage and benefits, and coordinate with insurance companies to resolve any discrepancies.