Client Services Representative
Core
Client Services Representative supporting over 11,000 Financial Professionals by handling operational and transactional activities, account openings, and acting as a liaison between investment executives and clearing firms.
Role type
Client Services Representative (Financial Services Operations)
Builds
Operational support for Financial Professionals and Osaic Institutions clients
Domain
Financial Services / Investment Management
Deliverable
client delivery
Required skills
Verbal and written communication, client service orientation, multitasking, detail-oriented work, organizational skills, problem-solving, time management
Preferred skills
FINRA Series 7 License, prior customer service experience, financial services experience
Responsibilities
Respond to investment executive and client needs, concerns, and questions; Assist in the account opening process; Perform initial check of paperwork for accuracy and completeness; Act as a liaison between the investment executive and clearing firm, fund company, and carrier; Maintain electronic client files and documentation on proprietary web-based software; Suggest and implement new policies and procedures based on business and regulatory changes
Seniority
Individual Contributor