Operations Processing Manager - Cashiering
Core
Manage production and service delivery for operational teams, ensuring quality and timeliness of brokerage operations including cashiering, money movement, and account processing.
Role type
Operations Processing Manager (Financial Services)
Builds
Brokerage account operations and money movement transactions for independent financial advisors
Domain
Financial Services / Brokerage Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team management, workflow oversight, problem resolution, securities industry rules knowledge, Microsoft Office proficiency, system proficiency (NetX360+, Wealthscape, Salesforce), organizational skills
Preferred skills
FINRA Series 7 license, 3+ years financial services operations experience
Technologies
NetX360+, Wealthscape, Front-End Imaging (FEI), Salesforce, eQuipt, Excel, Word, Outlook, Edge, OneNote, Teams
Responsibilities
Directly manage 10-15 employees, provide high-level service to independent financial advisors, act as subject matter expert for brokerage operations, oversee daily team workflow and processing procedures, resolve complex escalations, interact with clearing firms, provide performance feedback, answer internal and external phone calls
Seniority
Manager, hands-on leadership
