Field Service Engineer
Core
Installing, troubleshooting, maintaining, and repairing TRUMPF Solid State Laser machines while building strong customer relationships.
Role type
Field Service Engineer (Laser Technology)
Builds
TRUMPF Solid State Laser machines and systems
Domain
Manufacturing / Laser Technology / Mechatronics
Required skills
electrical systems experience, diagnostic skills, robotics experience, automation systems experience, mechatronics experience, hand tools proficiency, measurement tools proficiency, root cause analysis, technical documentation
Preferred skills
TRUMPF equipment experience, two-year technical degree in engineering
Technologies
Solid State Lasers, robotics, automation systems, electrical measuring tools
Responsibilities
Install, maintain, troubleshoot, and repair TRUMPF equipment; Demonstrate and educate customers on lasers and systems; Complete retrofits, software installations, and customer training; Troubleshoot and remedy complex issues; Provide 24/7 telephone support; Assist Product Support group with technical tasks
Seniority
Mid-level, hands-on IC