Sr. Technology Support Consultant
Core
Senior technology partner leading initiatives, managing complex escalations, and ensuring secure, compliant IT infrastructure for a financial services firm.
Role type
Senior IC Technology Support Consultant (Infrastructure & Security)
Builds
Secure, reliable, and compliant IT environment supporting Premier Trust operations
Domain
Financial Services / Network Infrastructure & Cybersecurity
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Network administration, cybersecurity operations, project management, vendor management, process improvement, system troubleshooting, documentation management, disaster recovery planning, stakeholder collaboration, regulatory compliance
Preferred skills
Trust accounting platforms, CRM systems, workflow automation, Microsoft technologies, regulated financial services experience
Technologies
Sophos firewalls, Sophos switches, wireless networking equipment, Windows Server, security monitoring platforms
Responsibilities
Administer and optimize network infrastructure; develop and maintain IT policies and procedures; monitor cybersecurity posture and respond to incidents; lead technology projects from planning to implementation; manage relationships with external vendors; drive process improvement and automation; coordinate system upgrades and deployments; lead troubleshooting for critical incidents; support business continuity and disaster recovery plans; facilitate user training and technology adoption.
Seniority
Senior, hands-on IC