Field Service Engineer
Core
Installing, troubleshooting, maintaining, and repairing CNC machines and laser technology while building customer relationships.
Role type
Field Service Engineer
Builds
CNC machines and laser technology systems
Domain
Manufacturing / Industrial Automation
Deliverable
physical/clinical work
Required skills
electronics, digital circuits, wiring, mechanics, hydraulics, computer software, file management, diagnostic tools usage, repair manual interpretation, equipment assembly and alignment, parts replacement, onsite training delivery, technical reporting
Preferred skills
experience in manufacturing equipment, clean driver's license maintenance
Technologies
diagnostic tools, computer programs, repair manuals
Responsibilities
Install, align, assemble, clean, replace parts, and repair machinery to ensure operational tolerance; diagnose machine difficulties using visual clues and tools; provide onsite training to customers on operation and repair; submit organized service reports for each repair mission; interface with cross-functional teams including sales, engineering, and production; provide diagnostic feedback to Product Support.
Seniority
Entry to Mid-level, hands-on IC